Approach
Our focus was to create a clear, accessible and easy-to-use website for international students, families and education agents.
We prioritised:
Clear, well-organised information
Simple and intuitive navigation
Thoughtful, user-friendly design
Mobile accessibility
Support for multiple languages
Secure and reliable enquiry forms
The goal was to help users find the information they need, explore study opportunities and make informed decisions with confidence.
Context and Challenge
The Department for Education’s existing website had several challenges that made it difficult for international students, families and education agents to find the information they needed.
Key challenges included:
Too much information without clear organisation
Complicated navigation
Limited mobile usability
Limited support for multiple languages
Difficulty finding important enrolment and program information
A website that no longer reflected the scale of South Australia’s international education offering
As a government education website, it also needed to meet important accessibility, privacy and security requirements.
The goal was to create a modern, reliable website that made information easier to access and helped international audiences explore study opportunities with confidence.
Platform Strategy
Website Structure & Content
We reorganised the website’s content to make information easier to find and understand for international students, families and education agents.
Visual Design
We created a clear, professional design that reflects the Department for Education’s credibility and helps users navigate the website with confidence.
Navigation
We simplified the navigation so visitors could easily explore study opportunities, find program information and take the next step.
Multilingual Support
We incorporated translation capabilities to make information more accessible to international audiences across different regions.
Mobile Experience & Accessibility
We optimised the website for mobile devices, focusing on accessibility, usability and performance across different screen sizes.
Custom Tools & Enquiries
We developed tailored tools and enquiry pathways to help users access relevant information and contact the program.
Privacy, security and reliable communication were also important considerations throughout the project.
Outcome
The redesigned website provides a clearer, more accessible experience for international students, families and education agents exploring study opportunities in South Australia.
The new platform offers:
Easier access to important program and enrolment information
Clearer navigation across the website
Improved usability across mobile and desktop devices
Better support for multilingual audiences
Simpler enquiry processes
A secure, reliable platform designed for future growth
The result is a professional, user-friendly website that helps international audiences find relevant information and explore their options with confidence.
Partner with PK Design®
At PK Design®, we design and develop bespoke websites and digital platforms for businesses and organisations with complex needs.
Whether you’re planning a new website or improving an existing platform, we bring the experience and technical expertise to help you achieve your goals.
