Privacy Policy

1. Who We Are

Our website address is: https://pkdesign.com.au.

PK Design is a website agency dedicated to delivering exceptional branding and digital solutions while respecting the privacy and security of our visitors and clients.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and company details when you contact us or book consultations.
• Payment information for transactions (processed securely via third-party providers).

Non-Personal Information

• Browser type, IP address, operating system, and browsing behaviour collected via cookies and analytics tools to improve your user experience.

Comments Data

• When visitors leave comments, we collect the data entered in the comment form, the visitor’s IP address, and the browser user agent string to assist with spam detection.
• An anonymised string (hash) created from your email address may be sent to the Gravatar service to check if you use it. Their privacy policy is available at https://automattic.com/privacy/.

Media

• If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract this data from images.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Process payments securely and efficiently.
• Communicate with you about your enquiries, consultations, and projects.
• Send newsletters, promotions, and marketing updates (only with your consent).
• Analyse website usage and performance to improve our services.
• Comply with legal obligations and regulatory requirements.

4. Cookies and Tracking Technologies

Cookies are used to enhance your browsing experience. By using our website, you consent to the use of cookies as outlined below:

Types of Cookies We Use:

• Comment Cookies: If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These cookies last for one year.
• Login Cookies: Temporary cookies determine if your browser accepts cookies when visiting our login page. These cookies are discarded when the browser is closed. If you log in, cookies save your login credentials for two days and your display preferences for a year.
• Editing Cookies: Cookies created when you edit or publish an article store no personal data and expire after one day.

You can disable cookies through your browser settings; however, this may affect your experience on our website.

5. Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited the external site.

These websites may:

• Collect your data.
• Use cookies and third-party tracking.
• Monitor your interaction with the embedded content.

We encourage you to review the privacy policies of these external websites.

6. Who We Share Your Data With

We do not sell your personal information. We may share data with:

• Service Providers: Trusted third-party vendors who process payments, host our website, or support our services.
• Legal Authorities: When required to comply with legal obligations, such as court orders or investigations.
• Spam Detection Services: Comments may be checked via automated spam detection services to ensure the security of our platform.

7. How Long We Retain Your Data

• Comments: Comments and their metadata are retained indefinitely to recognise and approve follow-up comments automatically.
• User Accounts: For registered users, we retain personal data in user profiles. Users can view, edit, or delete their data at any time (except usernames). Website administrators can also access and manage this data.

8. Your Rights Over Your Data

You have the right to:

• Request a copy of the personal data we hold about you.
• Request that we delete your personal data, except where it is required for administrative, legal, or security purposes.
• Opt out of receiving marketing communications at any time.

To exercise your rights, contact us at [email protected]

9. Data Security

We employ robust security measures to safeguard your information:

• SSL encryption for secure data transmission.
• Access controls and authentication protocols.
• Regular monitoring and updates to prevent unauthorised access.

While we strive to protect your data, no method of online storage or transmission is 100% secure.

10. Where Your Data Is Sent

Visitor comments and data may be processed through automated spam detection services. If data is transferred internationally, appropriate safeguards are implemented to ensure compliance with privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

PK Design Pty Ltd

ABN: 26 585 479 520
Website: https://pkdesign.com.au
Email: [email protected]
Phone: 1300 102 160

By using our website and services, you agree to this Privacy Policy.